Service price + call out charge
= the price you pay*
Service priceThis is the cost of a particular service, expressed as a one off payment. Training and consultancy services are quoted per hour.
Call out chargeThis charge is related to your location in relation to our consultant's zones. It is paid as a one off payment per visit and is calculated depending on which zone you fall under (see area coverage for details.)
Please note that you will pay for your service directly to the consultant who visits. Payments are accepted as cash, Visa, Mastercard, Apple Pay, Contactless bank/mobile phone payment, American Express or PayPal and must be completed on the day of the visit, unless otherwise agreed.
*nope, nothing else to add or hide! :)
> When handling your data and files either on site or via RemoteAssist, we promise to keep it safe and private
> We will never discuss or share any of your data with any third party
> If we are conducting backups or temporary file transfers, we use professional software to permanentaly remove all data/files when the work is complete
> If performing a service which requires us to search for files/documents (ie.: performance boost, data backup/recovery), we will always check with you first that it is OK to gain access to your files. If parts of your computer are off-limits, just let us know!